Frequently Asked Questions
Will my child be in the same group as their friend?
We do our best to accommodate the friend request on the registration form, but we do not guarantee it. We split the groups by grade and so if you request for your child to be with someone who is in a different grade, they may not be together.
If my child decides not to come, is my money refundable?
We require families to pay in full two weeks prior to the PD Day. If you cancel during the two weeks before your child is registered to come or if your child does not finish their day or session with us, there is no refund of fees. In order for us to be ready for the day, our numbers need to be set two weeks prior so we can confirm our field trips, supplies, and food.
What if my child requires a special diet?
We do our best to accommodate for children with various allergies. If your child has food allergies, please let us know when you register your child so we can be in conversation and figure out how we can best meet the dietary needs of your child.
Who are the volunteers that will be working with my child?
Our volunteer team is made up of quality youth and adults. They are all required to go through an application process, have a Criminal Record Check and Vulnerable Sector check done by the local police and they will participate in our "Plan to Protect" training seminar. Your child's care and safety are of the utmost importance to us. We take our role seriously and promise to do our very best in caring for your child while they are with us.